Effective Date: 8 December 2024
Last Updated: 8 December 2024
At Opus Duo, we strive to provide high-quality recruitment services. This Refund Policy explains the terms under which refunds may be granted for purchases made on our platform.
All subscription plans are non-refundable unless otherwise specified in the terms of the specific plan. If you cancel your subscription before the end of your billing cycle, you will retain access to the platform until the cycle ends, but no prorated refunds will be issued.
Refunds for pay-per-match services will only be granted under the following conditions:
Requests for refunds must be submitted within 30 days of the transaction date.
Fees for job postings are non-refundable once the posting is live on the platform. In the event of a technical issue that prevents the posting from being published, you may be eligible for a credit to re-post the job.
To request a refund, please contact our support team at support@opusduo.com. Your request must include:
We will review your request and respond within 7 business days.
If you are dissatisfied with our decision regarding a refund request, you may escalate the matter by contacting support@opusduo.com. Our decision will be final unless otherwise required by applicable law.
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform after changes are made constitutes acceptance of the revised Refund Policy.
If you have any questions or concerns regarding this Refund Policy, please contact us at support@opusduo.com.